In facility-based healthcare billing, the UB-04 form is a cornerstone document, pivotal to the revenue cycle for institutional providers like hospitals, nursing homes, and rehabilitation centers. Also known as the CMS-1450 form, the UB-04 is the universal claim form used by institutional providers to bill services rendered to patients in inpatient and outpatient settings.
Unlike the CMS-1500 form, which is primarily used by individual healthcare providers and physicians, the UB-04 form is designed for hospitals, skilled nursing facilities, home health agencies, rehab centers, and other institutions that bill Medicare, Medicaid, TRICARE, and commercial payers.
Developed by the National Uniform Billing Committee (NUBC), the UB-04 is used for both paper claims and electronic submissions (via the 837I format) and ensures that medical claims are submitted in a standardized, payer-accepted layout.
Whether you are billing for a routine outpatient procedure or a complex inpatient hospital stay, mastering the UB-04 form is essential for ensuring timely reimbursement, claim acceptance, and revenue cycle efficiency.
In this MedStates UB-04 guide, we will walk you through everything you need to know—from field-by-field instructions and common denial codes to payer-specific requirements and billing best practices—so your facility can improve its clean claim rate and avoid costly errors.
The UB-04 form, officially designated as the CMS-1450, is the standardized medical billing form used by institutional healthcare providers to submit claims for reimbursement. Introduced by the Centers for Medicare & Medicaid Services (CMS) in collaboration with the National Uniform Billing Committee (NUBC), the UB-04 replaced its predecessor (UB-92) to modernize and streamline billing across the U.S. healthcare system.
This form is specifically tailored for facilities that deliver inpatient, outpatient, and long-term care services, including:
Acute care hospitals
Skilled nursing facilities (SNFs)
Inpatient rehabilitation centers
Behavioral health institutions
Home health agencies
Hospice and long-term care facilities
Whereas individual healthcare practitioners bill using the CMS-1500 form, UB-04 is the institutional claim form designed for organizations that manage patient stays, use multiple departments, and generate complex billing scenarios.
While the UB-04 form is available in paper format, the vast majority of claims today are submitted electronically using the 837I transaction set, which mirrors the UB-04 field structure but complies with HIPAA electronic data interchange (EDI) standards. Regardless of submission method, every field on the form must be filled out with precise codes and data—including diagnosis codes (ICD-10-CM), revenue codes, HCPCS or CPT codes, NPI numbers, and payer details. The structure of the UB-04 supports efficient automated claims processing, which is critical to revenue cycle management (RCM).
A single claim error on the UB-04 can delay payment by weeks—or lead to a denial altogether. That’s why institutional providers rely on accurate completion and deep knowledge of how this form interacts with revenue codes, diagnosis coding, and payer contracts. When completed correctly, it supports:
Understanding the difference between the UB-04 form and the CMS-1500 form is crucial for accurate claim submission in the U.S. healthcare system. Though both are used to bill health insurance payers, they serve distinct functions, are used by different types of providers, and are submitted in different formats.
Feature | UB-04 (CMS-1450) | CMS-1500 |
---|---|---|
Used By | Hospitals, SNFs, Facilities | Physicians, Non-facility providers |
Claim Type | Institutional | Professional |
Electronic Equivalent | 837I | 837P |
Billing For | Room & board, facility fees, labs | Physician time, services, consultations |
Coding Systems Used | ICD-10-CM, HCPCS, Revenue Codes | ICD-10-CM, HCPCS, CPT |
Submission Complexity | Higher – more fields & codes | Simpler – fewer claim elements |
Reimbursement Models | DRG, APC, per diem, per visit | Fee-for-service (FFS) |
When to Use Each Form
Use CMS-1500 when a licensed medical professional is billing directly for their time, expertise, or services.
Use UB-04 when a facility is billing for inpatient stays, outpatient visits, or services involving facility overhead, such as operating rooms, ICU, and nursing units.
Example Scenarios:
The UB-04 form in medical billing is not a one-size-fits-all tool—it is purpose-built for institutional healthcare providers that render services in facilities rather than in office settings. Unlike the CMS-1500 form used by physicians and private practitioners, the UB-04 supports the complex billing needs of healthcare institutions that deliver coordinated, multi-department services over multiple days or episodes of care.
Facility Type | Billing via UB-04? | Notes |
---|---|---|
Acute Care Hospital | ✅ Yes | Inpatient & outpatient billing |
Skilled Nursing Facility (SNF) | ✅ Yes | Part A and Part B Medicare services |
Inpatient Rehab Facility (IRF) | ✅ Yes | Rehabilitation-focused services |
Home Health Agency (HHA) | ✅ Yes | OASIS-based claims, home visits |
Hospice Care Provider | ✅ Yes | Palliative services under Medicare hospice benefit |
Long-Term Care Hospital (LTCH) | ✅ Yes | Ventilation, extended inpatient services |
Behavioral Health Hospital | ✅ Yes | Mental health admissions and therapy billing |
Ambulatory Surgery Center (Hospital) | ✅ Sometimes | Only if part of hospital system |
Private Practice / Physician Clinic | ❌ No | CMS-1500 is used |
To accurately complete the UB-04 form in medical billing, billers must understand the meaning and usage of each Form Locator (FL)—the numbered fields that capture all required data for institutional claims. There are 81 Form Locators on the UB-04, though not all are used in every claim. Below is a breakdown of the most critical fields, grouped by category, with explanations and tips.
Form Locator | Description | Example / Notes |
---|---|---|
FL 1 | Provider Name, Address | Legal name of hospital or facility |
FL 2 | Pay-to Name, Address | Where payments should be sent (optional in many cases) |
FL 3a / 3b | Patient Control Number / Medical Record # | Unique ID for internal tracking |
FL 4 | Type of Bill | 3-digit code: Facility type + bill classification + frequency |
FL 5 | Federal Tax Number | EIN used for tax and payer identification |
FL 6 | Statement Covers Period | Service start and end date (e.g., admission to discharge) |
FL 7 | Reserved for Assignment by CMS | Leave blank unless instructed by payer |
FL 8a–8b | Patient ID and Birth Date | Demographics for patient identification |
FL | Description | Example / Notes |
---|---|---|
FL 9 | Patient Address | Full street address, city, state, and ZIP code |
FL 10 | Patient’s Sex | M / F / U (unknown) |
FL 11–12 | Admission Date and Hour | Especially important for inpatient or ER billing |
FL 13 | Admission Type | Urgent, elective, trauma, etc. |
FL 14 | Admission Source | Physician referral, transfer from another facility |
FL 15 | Point of Origin for Admission | Required for some inpatient and outpatient billing |
FL 16 | Discharge Hour | 24-hour time format |
FL 17 | Discharge Status | Indicates where the patient went after discharge |
FL | Description | Example / Notes |
---|---|---|
FL 50 | Payer Name | Medicare, Medicaid, BCBS, etc. |
FL 51 | Health Plan ID | Usually optional |
FL 52 | Release of Information Indicator | Y/N |
FL 53 | Assignment of Benefits Indicator | Y/N |
FL 54 | Prior Payments | Amounts paid by other insurers |
FL 55 | Estimated Responsibility | Patient’s estimated financial portion |
FL 56 | National Provider Identifier (NPI) | Billing provider’s NPI |
FL 58–60 | Insured Name, ID, Group Number | Payer-specific details |
FL 61–65 | Employer, Plan Name, Release Info | As required by insurer |
FL | Description | Notes |
---|---|---|
FL 42 | Revenue Code | 4-digit codes identifying type of service (e.g., 0300 = Lab) |
FL 43 | Revenue Description | Short label for service (e.g., Blood Test) |
FL 44 | HCPCS/Rates | CPT/HCPCS codes for outpatient claims |
FL 45 | Service Date | Date of individual service rendered |
FL 46 | Units of Service | Number of units billed |
FL 47 | Total Charges | Total charges per revenue code line |
FL 48 | Non-covered Charges | Amount not covered by payer |
FL 49 | Reserved for Future Use | Typically left blank |
FL | Description | Notes |
---|---|---|
FL 67 | Principal Diagnosis Code | ICD-10-CM code primarily responsible for services |
FL 67A–Q | Other Diagnosis Codes | Additional conditions affecting care |
FL 69 | Admitting Diagnosis | Condition as diagnosed at time of admission |
FL 70A–C | Patient’s Reason for Visit Codes | Often used in outpatient billing |
FL 71 | Prospective Payment System (PPS) Code | DRG/APC codes for Medicare reimbursement |
FL 72 | External Cause of Injury Codes | ICD-10-CM external cause codes (e.g., fall, MVA) |
FL 74 | Principal Procedure Code & Date | For inpatient surgical/medical procedures |
FL | Description | Example / Notes |
---|---|---|
FL 76 | Attending Provider NPI | Required for all claims |
FL 77 | Operating Physician NPI | For surgical or interventional procedures |
FL 78 | Other Provider | Consulting or referring physician |
FL 79 | Additional Physician | Optional depending on claim complexity |
FL | Description | Notes |
---|---|---|
FL 18–28 | Condition Codes | Define special conditions (e.g., hospice, accident involvement) |
FL 29–34 | Accident/Injury Dates | Auto, work, or liability injury information |
FL 35–36 | Occurrence Codes and Dates | Key events affecting billing (e.g., onset of symptoms) |
FL 39–41 | Value Codes and Amounts | Medicare-specific financial details (e.g., deductible amounts) |
FL 80 | Remarks | Free-text for payer instructions or documentation |
FL 81 | Taxonomy Codes and Additional Info | Used for legacy codes or billing-specific details |
While most healthcare billing forms collect patient and provider details, the UB-04 includes specialized fields that classify institutional services with much finer granularity. These fields are crucial to payer reimbursement and often misunderstood by general billers.
A 3-digit code that summarizes:
Format: XXX
→ 1st digit = facility, 2nd = care type, 3rd = bill frequency
Example:111
= Hospital, Inpatient, Original Claim331
= SNF, Inpatient, Original Claim
📌 Used by payers to route the claim to the correct adjudication process.
Revenue Code | Description |
---|---|
0100 | Room and Board |
0250 | Pharmacy |
0300 | Laboratory Services |
0420 | Physical Therapy |
0450 | Emergency Room |
Examples:
Two-character alphanumeric codes used to explain unusual billing conditions or circumstances.
Code | Meaning |
---|---|
04 | Information only bill (no payment requested) |
20 | Beneficiary requested billing |
44 | Inpatient admission changed to outpatient |
📌 Helps flag claims for special payer processing rules.
Code | Status Description |
---|---|
01 | Discharged to home |
02 | Discharged to another facility |
20 | Expired |
🧠 Critical for Medicare post-acute care payment calculations.
Code | Status Description |
---|---|
01 | Most recent semi private room rate |
12 | Working Aged beneficiary/spouse with employer group health plan |
80 | Covered days |
Used for reporting:
May also be used for payer-specific overrides or edits.
Even experienced billers can make mistakes when completing the UB-04 (CMS-1450) form. Since institutional billing claims go through stringent edits (especially by Medicare, Medicaid, and commercial payers), even a minor inconsistency can lead to denials or delays. Here are the most frequent UB-04 errors—along with clear tips to avoid them:
❌ Error: Using the wrong bill type (e.g., outpatient instead of inpatient)
🔎 Impact: Claim processed incorrectly or rejected entirely
✅ Fix: Always confirm the 3-digit TOB code against payer policy for the service type and visit frequency.
❌ Error: Using a revenue code that doesn’t align with the HCPCS/CPT
🔎 Impact: Suspended claims, underpayment, or denial
✅ Fix: Refer to payer-specific revenue code-HCPCS crosswalks (especially Medicare’s).
❌ Error: Invalid ICD-10-CM code, or truncated diagnosis entries
🔎 Impact: DRG grouping failure, medical necessity denial
✅ Fix: Use updated ICD-10 codes and validate with coding software or CCI edits before submission.
❌ Error: Reporting “01” (discharged home) when patient was transferred
🔎 Impact: DRG payment error or audit risk
✅ Fix: Ensure the discharge disposition matches patient record and post-acute care plan.
❌ Error: Leaving FL 18–41 blank when they apply (e.g., accident, hospice care)
🔎 Impact: Payment delay or rejection due to incomplete claim data
✅ Fix: Review payer billing instructions for codes based on care setting and reason for service.
❌ Error: Submitting an invalid or outdated NPI, or missing taxonomy in FL 81
🔎 Impact: Payer can’t identify the provider; claim rejected
✅ Fix: Always cross-check provider NPI against the NPPES registry and taxonomy code lists.
❌ Error: Reporting an incorrect accident or onset date
🔎 Impact: Denied due to untimely filing or incorrect benefit coordination
✅ Fix: Match occurrence codes and dates with clinical documentation (e.g., progress notes, H&P).
❌ Error: Substituting the facility’s NPI for the attending/operating provider
🔎 Impact: Rejection due to missing attending provider requirement
✅ Fix: Input individual NPI of the attending/operating provider in FL 76–79.
❌ Error: FL 6 (Statement Period) doesn’t match revenue line dates in FL 45
🔎 Impact: Suspicion of incorrect billing, audit flag
✅ Fix: Reconcile Statement Covers Period with individual Service Dates.
❌ Error: Listing Medicare as secondary when it should be primary (or vice versa)
🔎 Impact: Coordination of benefits (COB) rejections
✅ Fix: Follow COB rules and complete FL 50–65 accurately.
Many providers and billing teams often confuse the UB-04 and CMS-1500 forms. While both are used to submit claims for medical services, they differ in purpose, structure, and usage
The CMS-1500 (also called the HCFA 1500) is the standard paper claim form used to bill:
It is maintained by the National Uniform Claim Committee (NUCC) and is commonly used in private practices, ambulatory surgical centers, and urgent care settings.
The UB-04 (also known as CMS-1450) is used for institutional billing and maintained by the National Uniform Billing Committee (NUBC). It is the standard form for:
It captures revenue codes, occurrence codes, discharge status, and other fields required for facility-based reimbursement.
Criteria | UB-04 (CMS-1450) | CMS-1500 (HCFA) |
---|---|---|
Form Used For | Institutional billing (hospitals, SNFs, hospices) | Professional billing (physicians, clinics, labs) |
Maintained By | National Uniform Billing Committee (NUBC) | National Uniform Claim Committee (NUCC) |
Claim Type | Facility-based claims | Individual or group provider claims |
Fields Included | 81 Form Locators: revenue codes, condition codes, etc. | 33 Fields: NPI, diagnosis, CPT/HCPCS, etc. |
Billing Method | UB-04 or 837I (electronic) | CMS-1500 or 837P (electronic) |
Typical Payers | Medicare Part A, Medicaid, Commercial plans (facility claims) | Medicare Part B, Medicaid, Commercial plans (provider claims) |
Format | Red-ink scannable form with 81 FLs | Red-ink form with 33 fields |
Though the UB-04 is a universal form, each payer (Medicare, Medicaid, private insurers) has distinct policies that affect:
Below is a breakdown of payer-specific UB-04 requirements:
Form version: CMS-1450 / 837I
Submission methods: Paper or electronic via EDI
Payer ID: Varies by MAC (Medicare Administrative Contractor)
Key UB-04 requirements:
🧠 Use CMS’s Medicare Claims Processing Manual for UB-04 guidance by care type.
State-specific rules: Each state Medicaid program customizes UB-04 rules
Common requirements:
🧠 Always verify with your state’s Medicaid provider manual.
Varied rules across carriers: Refer to provider portals or EDI companion guides
General requirements:
🧠 Avoid blanket submissions. Tailor your claim formatting per payer-specific UB-04 edits
If Medicare or a commercial plan is secondary, submit with:
Payer | Time Limit to File |
---|---|
Medicare | Within 1 calendar year of DOS |
Medicaid | Varies by state (90–365 days) |
Aetna/Cigna | Typically 90–180 days |
UHC/BCBS | 180 days or per contract |
✔️ Use payer edit rules in your EHR or billing system
✔️ Keep a UB-04 payer matrix or checklist per carrier
✔️ Run trial claims for high-dollar inpatient admissions
✔️ Monitor RAs/ERAs for payer-specific denial trends
✔️ Stay current with payer newsletters and policy bulletins
The 837I is the Electronic Data Interchange (EDI) version of the UB-04 form. While UB-04 is the paper format, 837I is the electronic equivalent, used to submit institutional claims digitally to:
📌 “I” stands for Institutional — distinguishing it from 837P (Professional) and 837D (Dental) formats.
Feature | UB-04 (CMS-1450) | 837I EDI File |
---|---|---|
Format | Paper or PDF | Electronic data format (X12 – 005010X223A2) |
Submission Method | Manual or fax/mail | Through clearinghouses or direct EDI |
Standard Use | Institutional claim billing | Institutional claim billing (automated) |
Governing Body | NUBC | CMS and X12N (HIPAA compliant) |
✅ While the data captured is almost identical, the 837I offers faster, scalable, and error-resistant processing.
The 837I format contains segments that mirror UB-04 fields. These include:
UB-04 Field | 837I Segment | Purpose |
---|---|---|
FL 1 (Billing Provider Info) | NM1, N3, N4, REF | Identifies billing entity & address |
FL 4 (Type of Bill) | CLM05-1 | Facility and frequency code |
FL 42–47 (Revenue Lines) | SV2 | Revenue code, HCPCS, charges |
FL 67 (Diagnosis Codes) | HI segment | Principal and secondary ICD-10 codes |
FL 76–79 (Provider IDs) | NM1, PRV, REF segments | Attending, operating, rendering providers |
FL 50–65 (Payer Info) | SBR, NM1, N3, REF | Subscriber, payer, and insured info |
⚙️ EDI files require adherence to ASC X12N 837I Implementation Guide, which includes loop, segment, and element requirements.
Export the UB-04 equivalent data from your EHR or billing software.
Use middleware or clearinghouse tools to convert it to EDI format.
Run the claim through:
Use secure FTP or direct connections (EDI Gateway).
These are acknowledgments from the payer for claim receipt and errors.
📈 Faster reimbursement cycles
🔄 Improved claim tracking & audit trails
🧮 Fewer manual errors and rejections
🔐 HIPAA-compliant and secure
🔍 Supports bulk institutional billing (batch claims)
© 2024, MedStates. All Rights Reserved.
Demo Description
Get a Free Quote For Medical Billing Services
Discover how our services can benefit your practice—quick, easy, and no pressure.
This will close in 20 seconds