Stay compliant with the latest CPT & ICD-10 updates, reimbursement rules, and documentation standards for internal medicine practices.

The American Medical Association reported that physicians complete an average of 39 prior authorization requests per week in 2024. Internal medicine practices are among those that have particularly high authorization burdens due to chronic disease management and complex medication regimens. These administrative requirements contribute to the high claim denial rate, affecting internal medicine practices nationwide.
The Centers for Medicare and Medicaid Services updated the 2026 Medicare Physician Fee Schedule with important changes affecting internal medicine billing and coding. Hierarchical Condition Category coding transitioned to the V28 model with new documentation requirements. This guide examines these regulatory changes, essential internal medicine CPT codes, HCC coding internal medicine standards, internal medicine billing compliance requirements, and revenue optimization strategies for internal medicine practices.
The Centers for Medicare and Medicaid Services finalized significant regulatory changes affecting internal medicine billing and coding in 2026. These updates include Medicare Physician Fee Schedule modifications, new prior authorization requirements, and electronic submission mandates that directly impact practice operations and reimbursement.
Internal medicine billing and coding require precise CPT code selection for proper reimbursement. Medical billing for internal medicine involves evaluation and management codes, preventive care services, and care management programs. Understanding these internal medicine CPT codes helps practices avoid common billing errors.
Internal medicine practices use E/M coding for most patient encounters. E/M coding internal medicine requires medical decision-making assessment, looking at three factors: the number of problems addressed, the data reviewed, and the risk level. Time-based coding works when counseling takes up most of the visit. Documentation must clearly show which method was used.
| Code | Patient Type | Complexity / Time | Description |
|---|---|---|---|
| 99202 | New Patient | Straightforward / 15–29 min | Simple new patient visit |
| 99203 | New Patient | Low / 30–44 min | New patient with low complexity |
| 99204 | New Patient | Moderate / 45–59 min | New patient with moderate issues |
| 99205 | New Patient | High / 60–74 min | New patient with complex problems |
| 99211 | Established | Minimal / 10–19 min | Brief follow-up visit |
| 99212 | Established | Straightforward / 10–19 min | Simple established patient visit |
| 99213 | Established | Low / 20–29 min | Established patient with minor issues |
| 99214 | Established | Moderate / 30–39 min | Established patient with multiple problems |
| 99215 | Established | High / 40–54 min | Established patient with complex conditions |
Medicare patients receive annual wellness visits at no cost. These visits focus on disease prevention and health planning rather than treating current problems. Commercial insurance uses different preventive codes based on patient age. Billing both a preventive visit and a problem-focused visit on the same day requires modifier 25 internal medicine documentation. This tells the payer that two separate services occurred. Internal medicine coding guidelines require clear documentation showing why both visits were necessary.
| Code | Service Type | Reimbursement | Description |
|---|---|---|---|
| G0438 | Initial AWV | $159–$206 | First annual wellness visit for Medicare |
| G0439 | Subsequent AWV | $159–$206 | Follow-up annual wellness visits |
| 99385 | Preventive (18–39) | Varies | Preventive exam for adults 18–39 years |
| 99386 | Preventive (40–64) | Varies | Preventive exam for adults 40–64 years |
| 99387 | Preventive (65+) | Varies | Preventive exam for seniors 65 and older |
| 99395 | Preventive (18–39) | Varies | Established patient preventive 18–39 years |
| 99396 | Preventive (40–64) | Varies | Established patient preventive 40–64 years |
| 99397 | Preventive (65+) | Varies | Established patient preventive 65 and older |
Chronic care management billing offers significant revenue for internal medicine billing and coding operations. Patients with two or more long-term conditions qualify for these services. Examples include diabetes, heart disease, and chronic kidney disease.
Practices must obtain written patient consent before billing CCM codes. Staff track time spent on care coordination, medication management, and health monitoring. This non-face-to-face work generates monthly revenue when properly documented.
| Code | Time Requirement | Monthly Payment | Description |
|---|---|---|---|
| 99490 | 20+ minutes | $73 | Basic monthly care coordination |
| 99439 | Additional 20 min | Extra payment | Additional care management time |
| 99487 | 60+ minutes | $94 | Complex care management first hour |
| 99489 | Additional 30 min | Extra payment | Additional complex care time |
Patients leaving the hospital need follow-up care within 14 days. Transitional care management codes pay for this critical post-discharge period. The practice must contact patients within two business days after discharge.
A face-to-face visit completes the service requirements. Internal medicine medical billing captures higher revenue when providers document the complexity level correctly. These codes often go unused despite their value.
| Code | Complexity Level | Payment | Contact Requirement |
|---|---|---|---|
| 99495 | Moderate | $193 | Call patient within 2 business days |
| 99496 | High | $254 | Call patient within 2 business days |
G2211 adds extra payment for managing patients with serious ongoing conditions. This code works with established patient visits when care involves significant complexity. The additional payment ranges from $17 to $60 per visit.
Internal medicine practices treat many patients who qualify for this code. Conditions requiring continuous management, like multiple chronic diseases, meet the criteria. Proper use increases revenue without requiring extra time.
| Code | Use | Extra Payment | Applies To |
|---|---|---|---|
| G2211 | Add-on code | $17–$60 | Complex ongoing patient care |
Consultation codes apply when another doctor requests an opinion about a patient. The consulting physician must provide written findings and recommendations. Medicare stopped paying for consultation codes in 2010.
Commercial insurance companies still accept these codes with proper documentation. The request must come from another physician, not the patient. Internal medicine billing requires noting who requested the consultation and why.
| Code | Setting | Complexity | Description |
|---|---|---|---|
| 99242 | Office | Straightforward | Simple consultation visit |
| 99243 | Office | Low | Consultation for minor issue |
| 99244 | Office | Moderate | Consultation for moderate problem |
| 99245 | Office | High | Consultation for complex condition |
| 99252 | Hospital | Straightforward | Simple hospital consultation |
| 99253 | Hospital | Low | Hospital consultation low complexity |
| 99254 | Hospital | Moderate | Hospital consultation moderate complexity |
| 99255 | Hospital | High | Hospital consultation high complexity |
Internal medicine patients typically present with three to five chronic conditions during a single visit. Multi-morbidity coding requires documenting each condition with specific ICD-10 codes. Proper coding affects reimbursement levels and supports medical decision making complexity.
Internal medicine coding differs from other specialties due to patient complexity. A typical visit might address diabetes, hypertension, chronic kidney disease, and heart failure simultaneously. Each condition requires its own ICD-10 code with appropriate specificity.
Coding all conditions supports higher evaluation and management levels. Medical decision making increases when managing multiple interacting diseases. Revenue improves when documentation reflects the true complexity of patient care.
Generic or unspecified codes reduce reimbursement and trigger claim denials. Internal medicine billing compliance requires using the most specific code available. The following tables show proper coding for common chronic conditions in internal medicine billing and coding.
Type 2 diabetes requires codes that specify complications when present. Uncontrolled diabetes needs documentation showing blood sugar levels. Complications like neuropathy or retinopathy each have distinct codes.
| Code | Description | Specificity Required |
|---|---|---|
| E11.9 | Type 2 diabetes without complications | Use only if no complications exist |
| E11.65 | Type 2 diabetes with hyperglycemia | Document elevated blood glucose levels |
| E11.40 | Type 2 diabetes with neuropathy | Specify the type of neuropathy when possible |
| E11.36 | Type 2 diabetes with foot ulcer | Document ulcer location and severity |
| E11.22 | Type 2 diabetes with chronic kidney disease | Requires CKD stage documentation |
Hypertension coding changed significantly in recent ICD-10 updates. Essential hypertension uses code I10 without distinguishing controlled versus uncontrolled status. Hypertension with other conditions requires separate codes for each disease.
| Code | Description | Documentation Required |
|---|---|---|
| I10 | Essential hypertension | Primary hypertension diagnosis |
| I11.0 | Hypertensive heart disease with heart failure | Requires heart failure diagnosis |
| I11.9 | Hypertensive heart disease without heart failure | Document heart involvement |
| I12.0 | Hypertensive chronic kidney disease with stage 5 CKD | Must code CKD stage separately |
| I12.9 | Hypertensive chronic kidney disease with stage 1–4 CKD | Requires CKD stage code |
| I13.0 | Hypertensive heart and CKD with heart failure | Document both conditions |
Chronic kidney disease requires stage documentation from 1 through 5. Stage determination comes from glomerular filtration rate lab values. End-stage renal disease uses a different code than stage 5 CKD.
| Code | Description | GFR Range |
|---|---|---|
| N18.1 | Chronic kidney disease, stage 1 | GFR ≥ 90 |
| N18.2 | Chronic kidney disease, stage 2 | GFR 60–89 |
| N18.3 | Chronic kidney disease, stage 3 | GFR 30–59 |
| N18.4 | Chronic kidney disease, stage 4 | GFR 15–29 |
| N18.5 | Chronic kidney disease, stage 5 | GFR < 15 (not on dialysis) |
| N18.6 | End stage renal disease | Patient on dialysis |
Chronic obstructive pulmonary disease coding distinguishes between stable and acute exacerbation. Lower respiratory infections require additional codes when present. Documentation must specify the current disease status.
| Code | Description | Clinical Status |
|---|---|---|
| J44.0 | COPD with acute lower respiratory infection | Document infection type |
| J44.1 | COPD with acute exacerbation | Worsening symptoms requiring treatment change |
| J44.9 | COPD, unspecified | Stable COPD without complications |
Heart failure codes specify whether the condition is systolic, diastolic, or combined. Acute versus chronic status affects code selection. Left-sided versus right-sided failure requires different codes.
| Code | Description | Type Required |
|---|---|---|
| I50.20 | Unspecified systolic heart failure | Avoid when more specific code available |
| I50.21 | Acute systolic heart failure | New onset or acute decompensation |
| I50.22 | Chronic systolic heart failure | Ongoing stable condition |
| I50.23 | Acute on chronic systolic heart failure | Chronic condition with acute worsening |
| I50.30 | Unspecified diastolic heart failure | Avoid when more specific code available |
| I50.40 | Unspecified combined systolic and diastolic | Both types present |
Medical decision making considers the number and complexity of problems addressed. Multiple chronic conditions automatically increase complexity levels. Internal medicine medical billing benefits when documentation shows how conditions interact.
Code 99214 typically applies when managing three or more stable chronic conditions. Code 99215 applies when managing one or more chronic conditions with severe exacerbation. E/M coding internal medicine documentation must show the complexity warranting the selected code level.
Modifier 25 allows billing both a preventive visit and a problem-focused evaluation on the same day. Internal medicine practices frequently encounter situations requiring both service types during one appointment. Understanding proper modifier 25 application prevents claim denials and captures appropriate reimbursement.
Medical records must clearly separate the preventive visit documentation from the problem-focused evaluation. The problem-focused portion needs its own assessment, examination findings, and medical decision making. Simply listing additional diagnoses does not support modifier 25 use.
Chief complaint documentation for the problem visit should differ from preventive visit documentation. Time spent addressing the acute or chronic problem must be distinctly documented. Payers review these claims carefully and deny when documentation appears insufficient.
Medicare allows modifier 25 when a significant, separately identifiable service occurs beyond the preventive visit. Commercial payers follow similar guidelines, but enforcement varies by company. Some insurers require specific documentation phrases or separate notes for each service.
Internal medicine medical billing requires understanding which payers accept modifier 25 claims readily versus those requiring extensive documentation. Denial rates increase when practices apply modifier 25 without meeting payer-specific documentation standards.
Internal medicine billing and coding compliance involves meeting federal documentation standards, payer-specific requirements, and state regulations. The Centers for Medicare and Medicaid Services enforces strict rules for evaluation and management services. Non-compliance results in claim denials, payment recoupment, and potential audit penalties.
Medicare requires medical necessity documentation for all billed services. Each evaluation and management code needs supporting evidence showing why the visit occurred. Internal medicine coding must include patient-specific details rather than generic template language.
Chronic care management billing requires specific elements before practices can submit claims. Missing any required component triggers denials for the entire month. Documentation must prove all service requirements were met.
Medical billing for internal medicine involves handling protected health information under federal privacy laws. All staff accessing patient data require appropriate training and authorization. Security measures must protect electronic and paper records.
Medicaid billing rules differ across all 50 states with unique requirements. Each state determines its own coverage policies and documentation standards. Internal medicine practices must understand regulations in states where they treat Medicaid patients.
Internal medicine billing and coding in 2026 requires understanding new Medicare Physician Fee Schedule updates, chronic care codes, and HCC coding internal medicine standards. Practices must navigate E/M coding internal medicine guidelines, prior authorization requirements, and multi-morbidity coding for proper reimbursement. Accurate internal medicine CPT codes selection and complete documentation directly impact practice revenue and compliance.
Many practices struggle with complex internal medicine billing and coding requirements while trying to focus on patient care. MedStates specializes in internal medicine billing and coding with certified coders who understand chronic disease documentation and CMS regulations. Contact MedStates at (929) 621-6059 for a free analysis showing how much revenue your practice may be missing.
Is your internal medicine practice leaving revenue on the table?
MedStates specializes in internal medicine billing and coding with certified coders who understand chronic disease documentation and CMS regulations. Get a free analysis showing how much revenue your practice may be missing.
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